ABOVE GROUND
POOL SUPPORT

ABOVE GROUND POOL WARRANTY

During the pro-rated coverage period: Visit MyPoolwarranty.com
During the 100% coverage period: Call In The Swim at 1-800-288-7946

What does my warranty cover?

  • Warranties only cover manufacturer defects in workmanship and materials.
  • Warranties are only available to the original customer.
  • Liner warranties only cover seam failure (seam separation).
  • Once your pool enters pro-rated warranty coverage, you must contact the pool's manufacturer directly (see below).

Warranty Claim Requirements

  • The date of purchase.
  • Your order number.
  • Contact information, including your full address.
  • Color photos of the pool and of any defective parts:
    • PROBLEM AREA Pictures of the problem area and damaged parts, both close-up and from further away.
    • SKIMMER AREA A picture of the skimmer and return area.
    • WALL PATTERN Pictures of the pool's frame and wall pattern.
    • COMPLETE POOL A picture of the entire pool from the outside, including the wall, the upright, the top cap, and the top rail.